Due to the large population in San Mateo County, enrollment is rolling out in 2 phases over a 7-month period. If you were in the first enrollment phase, you started receiving notices from us by mail in July 2016 with service beginning in October 2016. The balance of customers began service in April 2017, with initial ...(continue)
Yes, you get to decide. Any customer may opt out of Peninsula Clean Energy. However, you can only opt out when you become eligible for service during one of the enrollment phases, because that is when PG&E provides your account information to allow us to make the switch. If you have received an enrollment notice, you ...(continue)
PCE will not charge a fee to sign up. During the first year of service, you can opt out at no charge. After that, there will be a small one-time service fee to opt out ($5 for Residential customers; $25 for Commercial customers). Customers who opt out after receiving service from Peninsula Clean Energy for more ...(continue)
Historically, PG&E has been the default power provider to customers in San Mateo County and customers were automatically enrolled in PG&E because there was no alternative service to choose from. Now there is a choice. Because of the benefits offered by Community Choice programs such as Peninsula Clean Energy (PCE), including lower cost and cleaner electricity, ...(continue)
State law requires that as we begin to implement our service, we must contact customers in writing a minimum of four times. We will do this via a combination of letters or mailers and postcards.
Why is Peninsula Clean Energy enrollment automatic, requiring that I opt-out in order to stay with PG&E?
California's CCA law requires Peninsula Clean Energy to become the default provider of electric generation for customers within San Mateo County. If a customer wishes to stay with PG&E, they can opt out of PCE. Customer choice is very important to us, so we provide four written notices to our customers so that you can choose ...(continue)
Establishing service is easy. Contact PG&E one week before you will need service at your new address and schedule an appointment by calling PG&E at 1-800-743-5000. New customers who move into the Peninsula Clean Energy service area are automatically enrolled into Peninsula Clean Energy and will be mailed two notices within the first sixty days of ...(continue)
No. Peninsula Clean Energy supports your power to choose! Any customer may opt out of participation. The choice is yours. We hope that you will choose to receive a cleaner, greener, and more affordable electricity option by staying with Peninsula Clean Energy.