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Join Our Team 2019-10-10T13:10:24+00:00

Current Open Positions:

Job Title:                    Marketing Communications Manager

Salary:                         To be determined, based on experience

Job Type:                    Full-Time

Location:                     Redwood City, California

Job Description

The Marketing Communications Manager is responsible for planning and implementing marketing communications to residential and commercial audiences and other external stakeholders. This role has broad scope including all aspects of owned, earned and paid media. Reporting to the Director of Marketing and Community Affairs, the Marketing Communications Manager will supervise internal and external resources responsible for public relations, digital and social media marketing, company website, graphic design, printed collateral, email marketing, direct mail, and storytelling in various modes. The Marketing Communications Manager will work with the Director of Marketing, CEO and other senior management to refine and further develop the Peninsula Clean Energy brand identity.

This is an exciting opportunity to get involved in one of the largest Community Choice Energy programs in California with a mission to reduce greenhouse gas emissions (GHG) by providing cleaner energy along with community programs to reduce GHGs. In addition to providing clean energy to its customers, Peninsula Clean Energy also develops and deploys a variety of community programs supporting building electrification, electric vehicle (EV) adoption, EV charging solutions and a variety of energy pilot projects. The Marketing Communications Manager is a key contributor to the achievement of the marketing team’s objectives:

  • To improve awareness and perception of Peninsula Clean Energy among our residential and commercial/industrial customer base and other key stakeholders (including efforts to establish Peninsula Clean Energy as a thought leader in innovative energy programs and procurement strategies);
  • To meet or exceed participation goals in community programs;
  • To meet or exceed ECO100 “opt-up” goals (i.e. converting ECOplus customers to ECO100 100% renewable energy).

About Peninsula Clean Energy

Peninsula Clean Energy is the Community Choice Energy provider for San Mateo County and is as public agency. In order to provide greener energy and to meet local climate action goals, the city councils of the 20 San Mateo County communities and the San Mateo County Board of Supervisors voted unanimously in 2016 to form Peninsula Clean Energy. The communities served are Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Foster City, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Portola Valley, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco, Woodside and unincorporated areas of San Mateo County.

Peninsula Clean Energy purchases energy from clean generation sources (such as solar, wind and hydropower) to serve its customers. The customer base includes about 300,000 accounts, serving a population of 765,000, with a total electrical load of almost 4 million megawatt-hours. Residential customers comprise about 270,000 of the accounts, and approximately 40% of the electrical load, with commercial/industrial comprising the remaining 30,000 accounts and approximately 60% of the electrical load. Peninsula Clean Energy has annual operating budget of about $200 million and operates on a not-for-profit basis.

Peninsula Clean Energy offers two different electricity choices for its customers: 1) ECOplus is the default mix and (during calendar year 2018) included 51% renewable energy, 35% large hydroelectric and 2) ECO100 which was made up entirely of solar and wind energy sources during calendar year 2018. Both of these electricity choices were significantly cleaner and priced 5% less than electricity delivered by the local investor-owned utility.

Duties and Responsibilities

  • Develop and implement marketing communications plans and campaigns to achieve Peninsula Clean Energy’s marketing objectives.
  • Assist in identifying, bringing on board, and managing needed resources including staff and external consultants or agencies to provide graphic design services, public relations assistance, copywriting, media buying, website development, and other services as needed.
  • Collaborate with other marketing functions (e.g. Programs Marketing and Community Relations) on the design and execution of marketing campaigns and communications.
  • Oversee design, purchasing and production of branded giveaways in support of community outreach events.
  • Develop a content plan to increase awareness and perception of Peninsula Clean Energy (including messaging and storytelling in modes appropriate to specific customer and stakeholder segments).
  • Oversee the implementation (messaging, writing, design, production) of the content plan, which may include press releases, story pitches, blog posts, white papers, images, infographs, videos, etc.
  • Direct the design and production of printed collateral materials, print or banner ads, postal mailers, etc., when specified as part of a campaign.
  • Direct the implementation of digital media plans, including social media, search engine optimization, AdWords, online media buying.
  • Ensure that the Peninsula Clean Energy website is continually enhanced and updated to support the overall marketing communications plan, brand attributes, specific campaigns and programs and that it engages audiences with relevant and accessible information.
  • Manage, grow and develop the opt-in email list and communications to that list, including periodic email newsletters.
  • Manage execution of marketing communications within budget parameters.
  • Evaluate effectiveness of marketing communications campaigns,
  • Collaborate with Director of Marketing, external PR consultant/agency, CEO and other senior management to develop and implement a public relations strategy to establish Peninsula Clean Energy as a thought leader in innovative energy programs and procurement strategies through tactics such as engagement with local and industry media, speaking opportunities, press relations, article placements, article placements, OpEds, events (e.g. groundbreaking and ribbon-cutting for new energy developments), etc.
  • Monitor media mentions of Peninsula Clean Energy and other relevant industry news.

Qualifications

Education and Experience:

  • Bachelor’s Degree or equivalent in communications, public administration, environmental studies, marketing or a related field
  • At least 10 years’ experience in marketing, including 4+ years in a management role
  • Experience working in a creative marketing, public relations, digital marketing or ad agency is desirable.

Knowledge of:

  • Marketing communications planning principles and techniques
  • Storytelling principles, methods, techniques and modes
  • Brand identity development and message testing
  • Digital marketing (including social media) principles, methods and tools
  • Website development principles, methods and tools
  • Media relations principles, methods and tools
  • Environmental sustainability, climate change or energy industry
  • Microsoft Office Suite, collaborative tools (e.g. Box, Slack, etc.), CRM, email marketing tools (e.g. Constant Contact, Mailchimp)
  • Desired but not required: Adobe InDesign or Creative Cloud, WordPress

Ability to:

  • Communicate complex information in a simple, understandable way that is appropriately tailored to specific target audiences. Use written, oral and visual methods for communication.
  • Manage multiple priorities and projects, meet deadlines, and quickly adapt to changing priorities in a fast-paced dynamic environment
  • Take responsibility and work independently
  • Direct, supervise and coordinate the work of assigned staff and external resources
  • Collaborate with others, listen well and resolve conflicts
  • Be thorough and detail-oriented
  • Demonstrate patience, tact, and courtesy

PHYSICAL AND WORKING CONDITIONS

ENVIRONMENT: Work is performed in a typical office setting with exposure to computer screens and at public events (fairs, meeting rooms, farmers’ markets, etc.) with moderate noise and will require occasional evening and weekend work. The noise level in the work environment is usually typical of an office environment and public events.

PHYSICAL: While performing the duties of this class, employees are regularly required to sit, walk, and stand; talk or hear, in person and by telephone; reach with hands and arms. Employees are occasionally required to walk and stand for prolonged periods; stoop, bend, kneel and twist; and may lift up to 20 pounds. Employees must be able to communicate in person, in writing, and by telephone with Board members, management, co-workers, vendors, consultants, and with the public in face-to-face, one-on-one, and group settings.

SALARY AND BENEFITS

Compensation commensurate with experience. Benefits include medical, dental, vision and life insurance and retirement plan contributions.

APPLICATION SUBMISSION

Submit applications to hr@peninsulacleanenergy.com with a subject line:
“Marcomm Manager: [your name]”

The application must include:

  • Cover Letter
  • Resume

Peninsula Clean Energy is an Equal Opportunity Employer.

Job Title:                     Senior Renewable Energy Analyst

Salary:                         Commensurate with experience

Job Type:                    Full-Time

Location:                     Redwood City, California

Job Description

The Senior Renewable Energy Analyst works under the direction of the Director of Power Resources and supports other managers at PCE, as well as the Chief Executive Officer.  In this capacity, the Senior Renewable Energy Analyst has a wide range of responsibilities for advancing PCE’s power procurement and strategic studies.  Results of the Senior Renewable Energy Analyst’s studies are presented to senior management, the PCE Board of Directors, key customers, stakeholders and community members.  This person will play a major role in developing a power portfolio to meet PCE’s goal to be 100% renewable by 2025.

We are seeking a candidate with solid energy analytics and modeling expertise to lead the development and maintenance of key operational energy models. The ideal candidate will bring a mix of energy modeling experience, technical acumen, and a desire to innovate and transform the energy industry.

More information is available below and at www.peninsulacleanenergy.com.

About Peninsula Clean Energy
Peninsula Clean Energy is a joint powers authority formed by the County of San Mateo and each of its 20 cities to offer greener electricity to its residents and businesses to meet local climate action goals. PCE is governed by a Board of Directors, which is comprised of a representative from the governing body of each member community.

The principal purpose of PCE is to implement a Community Choice Energy program for its member communities. PCE purchases electricity from clean generation sources (such as solar, wind and hydropower) on behalf of customers in its service area. Electricity is still delivered over the existing distribution system, which will continue to be owned and operated by the current electric utility. Implementing PCE’s program helps achieve local community climate actions goals. PCE serves approximately 304,000 accounts as of June 2019.

Duties and Responsibilities
The Senior Renewable Energy Analyst will be responsible for creating complex technical models to provide analysis related to power supply planning, load forecasting, energy procurement, risk management, market monitoring, regulatory compliance and settlements. The individual in this position will develop significant subject matter expertise in PCE’s operations and will be required to work independently on various projects as they come up, including topical research and process improvement.  It also requires an understanding of technical aspects of electric energy use, and ability to research and analyze associated data.

We are looking for someone who is highly organized, has strong attention to detail and able to manage activities across multiple projects. Specific responsibilities include:

  • Create and maintain various supply and demand-side models to support key forecasting, procurement and programmatic initiatives.
  • Build and maintain long-term valuation tool for renewable and storage offers, including RFO and unsolicited proposals.
  • Assist with the administration of power procurement processes, review and analyze proposals for electric power supply (conventional, renewable and carbon-free energy, resource adequacy, congestion revenue rights, and ancillary services).
  • Assist in preparation and presentation of information and recommendations to assist PCE staff and Board in assessing and identifying “best fit” power procurement opportunities for PCE.
  • Monitor positions and complete risk analysis for energy generation and trading portfolio.
  • Develop market and portfolio models and analyze PCE’s power supply position to effectively monitor and manage exposure to adverse market changes.
  • Conduct research and develop models to identify opportunities for portfolio optimization, budget savings, congestion cost avoidance and project development.
  • Analyze trends in electric and natural gas markets. Maintain long-term price forecasts for energy, resource adequacy, environmental products, inflation, and other key planning assumptions.
  • Build and maintain long-term resource planning tool for the development of internal and regulatory-mandated integrated resource plans.
  • Analyze risk and value around complex transactions and portfolio positions, including power generation, load forecasts and load scheduling, hedging strategies.
  • Develop expertise in and lead efforts to continually improve PCE’s data systems and processes.
  • Work with IT consultants and software vendors to select, build, and maintain critical procurement functions, including deal capture, portfolio risk analysis, load management, and contract management systems.

Qualifications

Required Qualifications:

  • BA/BS degree in engineering, environmental studies, economics, business or other related fields.
  • 5+ years’ experience in energy analysis and modeling.
  • Advanced Excel modeling skills; highly proficient with Microsoft Excel and ability to build reports and work with large volumes of data
  • Strong quantitative skill set, including expertise with Microsoft Office, VBA, and data analytics tools (such as SQL, GAMS, R, SAS, MatLab, etc.).
  • Demonstrated experience with financial and/or quantitative analysis, including forecasting and performing cost/benefit and trend analyses.
  • Excellent verbal and written communications skills, including the ability to synthesize and communicate complex quantitative and statistical analysis topics to technical and non-technical audiences.
  • Knowledge of energy generation technologies, including carbon neutral electric energy, conventional energy and renewable energy.
  • Efficient implementation of projects and utilization of time with a high level of attention to detail.
  • Management of multiple priorities and quickly adapt to changing priorities in a fast-paced dynamic environment.
  • Familiarity with the California energy industry and electric power markets specifically, including organizations such as the CAISO, CPUC, CEC and the CA ARB.
  • Intrinsic curiosity and motivation to understand new concepts, tackle hard problems, and ask hard questions.

Additional Preferred Qualifications

  • Experience working with software tools and applications relevant to the energy/utility industry is highly desirable.
  • Demonstrated experience with production simulation and statistical forecasting modeling, trading software, and other procurement software and systems.
  • General understanding of basic Data Science Methods & Approaches.
  • Advanced degree or equivalent experience in project management, environmental studies, or clean energy business.
  • Familiar with mission and goals of Peninsula Clean Energy.

Ability to:

  • Deliver excellent written products with strong logistical and quantitative analysis.
  • Deliver excellent public speaking across diverse audiences.
  • Exercise sound judgment, creative problem solving, effective dispute resolution, and commercial awareness.
  • Manage multiple priorities, meet deadlines, and quickly adapt to changing priorities in a fast-paced dynamic environment.
  • Take responsibility and work independently, as well as coordinate team efforts.
  • Be thorough and detail-oriented; demonstrate patience, tact, and courtesy.
  • Establish and maintain effective working relationships with persons encountered during the performance of duties.
  • Work as needed to attend evening and weekend meetings and presentations.
  • Interact professionally and effectively with customers, commercial partners, PCE staff team, Citizens Advisory Committee, and Board of Directors.
  • Work with intermediate and advance MS Office functions, including Word, Excel, Outlook, and PowerPoint.
  • Be part of a team of committed people.

Supervisory Responsibilities
No direct supervisory role anticipated at this time, but this could change as PCE grows over time.  The incumbent will be expected to provide some guidance, mentorship and training to more junior analysts as appropriate.

Physical and Working Conditions

ENVIRONMENT: Work is performed in a typical office setting with exposure to computer screens and at public events (fairs, meeting rooms, farmers’ markets, etc.) with moderate noise and will require some evening and weekend work. The noise level in the work environment is usually typical of an office environment and public events.

PHYSICAL: While performing the duties of this class, employees are regularly required to sit, walk, and stand; talk or hear, in person and by telephone; reach with hands and arms. Employees are occasionally required to walk, and stand for prolonged periods; stoop, bend, kneel and twist; and may lift up to 20 pounds. Employees must be able to communicate in person, in writing, and by telephone with Board members, management, co-workers, vendors, consultants, and with the public in face-to-face, one-on-one, and group settings.

APPLICATION PROCESS
Submit application materials to:

hr@peninsulacleanenergy.com

with a subject line: “Sr RE Analyst: Your Name”

The application materials must include:

  • Cover Letter
  • Resume
  • Responses to the four Supplemental Questions listed below

Supplemental Questions

  1. Please describe how your education and experience have prepared you for this position, and how the position fits into your career goals and aspirations.
  2. Please describe your familiarity and experience with various analytical tools (Excel, VBA, SQL, Python, R, etc.).  How would this experience help you in this position and how would you use these tools to further PCE’s mission?
  3. Please provide an example of a complex analysis you performed and how you communicated the results to non-technical audiences.
  4. In this position, you will be part of a small, but growing, team of professionals. Describe your experience working as part of a team and indicate how you add value to the team. If you have managed or supervised employees, please describe that experience as well.

Peninsula Clean Energy is an Equal Opportunity Employer.

Job Title:                     Renewable Energy and Compliance Analyst

Salary:                         Commensurate with experience

Job Type:                    Full-Time

Location:                     Redwood City, California

Job Description

The Renewable Energy and Compliance Analyst works under the direction of the Director of Power Resources and supports other managers at PCE, as well as the Chief Executive Officer.  In this capacity, the Renewable Energy and Compliance Analyst has a wide range of responsibilities for advancing power procurement, contract management and compliance programs.  Results of the Renewable Energy and Compliance Analyst’s studies are presented to senior management, the PCE Board of Directors, key customers, stakeholders and community members.  This person will play a major role in developing a power portfolio to meet PCE’s goal to be 100% renewable by 2025.

We are seeking a candidate with strong attention to detail, energy analytics and modeling experience to support PCE’s compliance obligations and perform some analytical studies.  The ideal candidate will bring a mix of analytical experience, technical and regulatory familiarity, and a desire to innovate and transform the energy industry.

More information is available below and at www.peninsulacleanenergy.com.

About Peninsula Clean Energy
Peninsula Clean Energy is a joint powers authority formed by the County of San Mateo and each of its 20 cities to offer greener electricity to its residents and businesses to meet local climate action goals. PCE is governed by a Board of Directors, which is comprised of a representative from the governing body of each member community.

The principal purpose of PCE is to implement a Community Choice Energy program for its member communities. PCE purchases electricity from clean generation sources (such as solar, wind and hydropower) on behalf of customers in its service area. Electricity is still delivered over the existing distribution system, which will continue to be owned and operated by the current electric utility. Implementing PCE’s program helps achieve local community climate actions goals. PCE serves approximately 304,000 accounts as of June 2019.

Duties and Responsibilities
The Renewable Energy and Compliance Analyst will be responsible for tracking and responding to PCE’s regulatory reporting obligations and supporting analysis related to power supply planning, load forecasting, energy procurement, risk management, market monitoring, regulatory compliance and settlements. We are looking for someone who is highly organized, has strong attention to detail and able to manage activities across multiple projects. Specific responsibilities include:

  • Develop systems and processes to track PCE’s compliance with regulatory requirements and manage external reporting requirements.
  • Prepare mandatory reporting and compliance reports related to PCE power supply, including those required by the California Public Utilities Commission (CPUC), California Energy Commission (CEC), the California Independent System Operator (CAISO), the Department of Energy (DOE), and others.
  • Support management of PCE’s various renewable energy certificate accounts within the Western Renewable Energy Generation Information System (WREGIS).
  • Develop and manage tools to track and validate power resource related invoices from power suppliers, scheduling coordinators, and the California Independent System Operator (CAISO) and prepare related reports to management and the technical team:
    • Interface with power suppliers and contractors regarding timely invoicing;
    • Receive, file and process invoices in a timely and correct manner;
    • Perform validation on invoices to ensure accurate charges and credits have been applied; and
    • Perform CAISO statement validation and CAISO cost recovery from counterparties as provided for in contract terms.
  • Lead PCE’s compliance with the Green-e certification and verification program.

Qualifications

Required Qualifications:

  • BA/BS degree in engineering, environmental studies, economics, business or other related fields.
  • A minimum of two to four years’ experience in related work.
  • Familiarity with the California energy industry and electric power markets specifically, including organizations such as the CAISO, CPUC, CEC and the CA ARB.
  • Intermediate Excel analytical experience, ability to run models in Excel.
  • Excellent verbal and written communications skills, including the ability to synthesize and communicate complex topics to technical and non-technical audiences.
  • Knowledge of energy generation technologies, including carbon neutral electric energy, conventional energy and renewable energy.
  • Efficient implementation of projects and utilization of time with a high level of attention to detail.
  • Management of multiple priorities and quickly adapt to changing priorities in a fast-paced dynamic environment.
  • Intrinsic curiosity and motivation to understand new concepts, tackle hard problems, and ask hard questions.

Additional Preferred Qualifications

  • Knowledge of California’s Renewables Portfolio Standard, Power Content Label and Power Source Disclosure program
  • Advanced Excel modeling skills
  • Advanced degree or equivalent experience in project management, environmental studies, or clean energy business.
  • Familiar with mission and goals of Peninsula Clean Energy.

Ability to:

  • Deliver excellent written products with strong logistical and quantitative analysis.
  • Deliver excellent public speaking across diverse audiences.
  • Exercise sound judgment, creative problem solving, effective dispute resolution, and commercial awareness.
  • Manage multiple priorities, meet deadlines, and quickly adapt to changing priorities in a fast-paced dynamic environment.
  • Take responsibility and work independently, as well as coordinate team efforts.
  • Be thorough and detail-oriented; demonstrate patience, tact, and courtesy.
  • Establish and maintain effective working relationships with persons encountered during the performance of duties.
  • Work as needed to attend evening and weekend meetings and presentations. Ability to travel throughout the region to attend meetings and functions.
  • Interact professionally and effectively with customers, commercial partners, PCE staff team, Citizens Advisory Committee, and Board of Directors.
  • Work with intermediate and advanced MS Office functions, including Word, Excel, Outlook, and Powerpoint.
  • Be part of a team of committed people.

Supervisory Responsibilities
No direct supervisory role anticipated at this time, but this could change as PCE grows over time.

Physical and Working Conditions

ENVIRONMENT: Work is performed in a typical office setting with exposure to computer screens and at public events (fairs, meeting rooms, farmers’ markets, etc.) with moderate noise and will require some evening and weekend work. The noise level in the work environment is usually typical of an office environment and public events.

PHYSICAL: While performing the duties of this class, employees are regularly required to sit, walk, and stand; talk or hear, in person and by telephone; reach with hands and arms. Employees are occasionally required to walk, and stand for prolonged periods; stoop, bend, kneel and twist; and may lift up to 20 pounds. Employees must be able to communicate in person, in writing, and by telephone with Board members, management, co-workers, vendors, consultants, and with the public in face-to-face, one-on-one, and group settings.

APPLICATION PROCESS
Submit application materials to:

hr@peninsulacleanenergy.com

with a subject line: “RE & Compliance Analyst: Your Name”

The application materials must include:

  • Cover Letter
  • Resume
  • Responses to the four Supplemental Questions listed below

Supplemental Questions

  1. Please describe how your education and experience have prepared you for this position, and how the position fits into your career goals and aspirations.
  2. What are two of your core strengths and how would these be valuable to Peninsula Clean Energy?
  3. Please provide an example of a project you managed, including a description of the project itself and the steps you employed to effectively manage the project to successful implementation.
  4. In this position, you will be part of a small, but growing, team of professionals. Describe your experience working as part of a team and indicate how you add value to the team. If you have managed or supervised employees, please describe that experience as well.

Peninsula Clean Energy is an Equal Opportunity Employer.

Job Title:              Strategic Accounts Manager

Salary:                   Commensurate with experience

Job Type:              Full-Time

Location:               Redwood City, California

PENINSULA CLEAN ENERGY

Peninsula Clean Energy is a joint powers authority formed by the County of San Mateo and each of its 20 cities to offer greener electricity to its residents and businesses to meet local climate action goals. PCE is governed by a Board of Directors, which is comprised of a representative from the governing body of each
member community. The principal purpose of PCE is to implement a Community Choice Energy program for its member communities. PCE purchases electricity from clean generation sources (such as solar, wind and hydropower) on behalf of customers in its service area. Electricity is still delivered over the existing distribution system, which will continue to be owned and operated by the current electric utility. Implementing PCE’s program helps achieve local community climate actions goals. PCE serves approximately 304,000 accounts as of June 2019.

THE POSITION

The Strategic Accounts Manager works and acts as a strategic partner and energy advisor for Peninsula Clean Energy’s (PCE) largest commercial, industrial and municipal customers. This position has responsibility for a wide range of customer service and community development matters including responding to customer inquiries, providing billing analysis, and presenting clean energy information and PCE programs to business and governmental agencies.

The Strategic Accounts Manager will serve as primary point of contact for these large commercial and industrial customers. The Strategic Accounts Manager will develop strategic stakeholder alliances by understanding these customers’ most important business needs and economic drivers, determining how current or new PCE programs can assist these customers, and aligning solutions with the goals and objectives of PCE. The Strategic Accounts Manager will also identify customer service gaps and serve as the trusted energy advisor for assigned accounts. In addition, the Strategic Accounts Manager will work with the Customer Care team to handle service-related issues including resolving billing disputes, credits and collections issues, metering issues, and providing energy cost analysis. The Strategic Accounts Manager is expected to become an expert in PCE programs and to provide customers or other staff with technical explanations of PCE programs and billing mechanisms. To be effective, the Strategic Accounts Manager will also need to develop familiarity with PG&E programs and billing mechanisms and be able to analyze and explain usage and billing data for customers.

The Strategic Accounts Manager will also assist with outreach and community events directed at businesses within the PCE service territory, to both educate and build relationships with various groups. The Strategic Accounts Manager may be assigned with tasks related to the maintenance and implementation of various PCE customer programs. The position does not supervise any subordinates but will require team leader responsibilities.

Duties and Responsibilities

  • Actively develop and maintain relationships with key personnel and decision makers among PCE’s C&I customers including the signing of long-term volume purchase agreements with PCE’s largest business customers
  • Develop strategic stakeholder alliances by understanding customers’ most important business needs and economic drivers and aligning them with the goals and objectives of PCE
  • Serve as trusted energy advisor to PCE’s largest and key accounts. Articulate PCE’s value proposition and solution offerings to all levels of customer organizations
  • Establish relationships with key decision makers in customer organizations. Active member of local trade and business associations. Leverage presence in trade organizations related to customers to monitor market/industry changes, address electric issues, and establish relationships with influential decision makers and thought leaders
  • Develop deep understanding of long-term needs of key customers in order to inform development of future PCE programs
  • Effectively explain PCE programs to customers and actively drive participation
  • Work with Customer Care team to explain utility bill details and charges and communicate billing information to customers, perform rate and cost comparisons for customers, provide support for escalated interactions from PCE call center representatives
  • Demonstrate technical aptitude and the ability to explain complex concepts to both technical and non-technical stakeholders
  • Attend, present, and network at conferences, community meetings and events as PCE spokesperson

QUALIFICATIONS

Experience/Education

  • Education and experience equivalent to a B.S. and a minimum of seven to ten (7 to 10) years of experience managing key accounts is required; experience with a utility, community choice energy program, or energy service provider is preferred.

Knowledge of:

  • The electric industry, including retail rates, net energy metering, energy efficiency, demand response and load shaping, power purchase agreements, energy storage, electric vehicles for fleets and/or company transportation, and other retail customer programs
  • Community Choice Aggregation (CCA) programs and the services PCE offers
  • The interaction between CCAs and investor-owned utilities
  • The impact of energy consumption and costs on business operations and development
  • Methods, operational characteristics, services, and activities necessary for successful business community outreach
  • Microsoft Excel, including familiarity with advanced features
  • Microsoft Office Suite, including Power Point and Word
  • CRM platforms

Ability to:

  • Take responsibility and work independently, as well as coordinate or participate in team efforts
  • Present complex energy topics to senior executives of large business customers and to municipal government audiences
  • Establish and maintain effective working relationships with supervisors, co-workers, customers, local community groups and organizations, and PCE Board members
  • Exercise sound judgment in applying appropriate policies and procedures
  • Demonstrate creative problem solving and commercial awareness
  • Demonstrate a high understanding of customer attitudes and needs and how customers make purchasing decisions (i.e., operational needs, financial/pay-back requirements, budgeting cycles, technological preferences and biases, etc.)
  • Understand qualitative and quantitative methodologies used to evaluate the technical, economic, and market feasibility of existing and new equipment and concepts; and understand PCE’s rates, tariff options, and programs
  • Communicate effectively both verbally (by phone and in-person) and in written form
  • Balance the management of projects to be completed quickly and efficiently while demonstrating patience and tact
  • Manage multiple priorities and quickly adapt to changing priorities in a fast paced, dynamic environment
  • Work occasional overtime or on weekends and evenings to support community events and meetings

Supervisory Responsibilities
No direct supervisory role anticipated at this time, but this could change as PCE grows over time.

PHYSICAL AND WORKING CONDITIONS ENVIRONMENT

ENVIRONMENT: Work is performed in a typical office setting with exposure to computer screens and at public events (fairs, meeting rooms, farmers’ markets, etc.) with moderate noise and will require some evening and weekend work. The noise level in the work environment is usually typical of an office environment and public events.

PHYSICAL: While performing the duties of this class, employees are regularly required to sit, walk, and stand; talk or hear, in person and by telephone; reach with hands and arms. Employees are occasionally required to walk, and stand for prolonged periods; stoop, bend, kneel and twist; and may lift up to 20 pounds. Employees must be able to communicate in person, in writing, and by telephone with Board members, management, co-workers, vendors, consultants, and with the public in face-to-face, one-on-one, and group settings.

APPLICATION PROCESS
Submit application materials to:

hr@peninsulacleanenergy.com with a subject line: “Strategic Accounts Manager: Your Name”

The application materials must include:
• Cover Letter
• Resume

Peninsula Clean Energy is an Equal Opportunity Employer.

Peninsula Clean Energy

Peninsula Clean Energy