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Join Our Team 2019-07-10T15:34:34+00:00

Current Open Positions:

Job Title:              Administrative Assistant

Salary:                   To be determined, based on experience

Job Type:              Full-Time

Location:               Redwood City, California

Are you interested in working for a cutting-edge start-up company that is doing something NOW for the environment? Do you possess the administrative skills and experience to help a community choice energy program? Are you passionate about renewable energy and combating climate change? If so, please apply for the opportunity to be part of the solution – Administrative Assistant for Peninsula Clean Energy (PCE).

PENINSULA CLEAN ENERGY

Peninsula Clean Energy is a joint powers authority formed by the County of San Mateo and each of its 20 cities to offer greener electricity to its residents and businesses to meet local climate action goals. PCE is governed by a Board of Directors, which is comprised of a representative from the governing body of each member community.

The principal purpose of PCE is to implement a Community Choice Energy program for its member communities. PCE purchases electricity from clean generation sources (such as solar, wind and hydropower) on behalf of customers in its service area. Electricity is still delivered over the existing distribution system, which will continue to be owned and operated by the current electric utility. Implementing PCE’s program helps achieve local community climate actions goals. PCE serves approximately 304,000 accounts as of June 2019.

THE POSITION

The Administrative Assistant supports PCE staff and works collaboratively with all PCE teams to ensure smooth office operations, providing clerical and general administrative level duties such as meeting and calendar coordination, front desk coverage, records and filing management, materials preparation, and other duties as assigned.

The Administrative Assistant will work under the direct supervision of the Chief Financial Officer and will interact internally with all staff in all departments including Procurement, Community Programs, Customer Care, Legislative/Regulatory, Finance, Marketing and Outreach, and externally with vendors, partner organizations like San Mateo County Office of Sustainability (OOS), Regional Climate Action Planning Suite (RICAPS), Peninsula Family Service, and others. The Administrative Assistant will have exposure to members of the Board of Directors, Executive Committee, Audit & Finance Committee, and Citizens Advisory Committee.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Administrative Assistant will provide administrative support to PCE staff and will:

  • Greet and direct visitors
  • Respond to and direct incoming calls; provide over-the-counter customer service as needed
  • Coordinate meeting scheduling including conference room reservations, checking staff calendars and submitting meeting options via DoodlePoll
  • Schedule and set-up conference calls and web-based meetings (via conference phone, RingCentral, Skype, GoToMeeting, etc.)
  • Assist with staff registration and travel logistics for conferences and other offsite meetings
  • Receive and distribute mail, sign for packages/deliveries
  • Weigh, wrap, seal and affix appropriate postage and labels to outgoing mail and packages
  • Organize and maintain files (both hard copy and electronic)
  • Prepare and/or proof documents, reports, notices, and presentations as requested
  • Make copies and assemble packets of information for meetings
  • Assist with the compiling of marketing materials for events
  • Assist with the set-up and tear-down of selected community events
  • Meeting Preparation and Room Set-up/Tear down:
    • Assist with putting up and taking down sliding wall panels
    • Moving and positioning tables and chairs
    • Gather and position audio/visual aids including conference phone, easel and markers, spare computer, HDMI cable, presentation clicker, etc
    • Ordering/preparing refreshments, preparation of printed material, set-up, clean-up, etc
  • Other office and administrative support duties as may be required

BASIC QUALIFICATIONS

In addition to having exceptional and enthusiastic interpersonal communication skills, the candidate should have knowledge and experience with:

  • Modern technology, systems, and software designed to assist in the computerized management of information
  • Data processing applications/systems, and the principles of modern office management
  • Principles of office administration and secretarial practices and procedures, including business correspondence, correct English usage, grammar, spelling, vocabulary, and punctuation
  • Records management principles and practices, and research methods and techniques
  • Customer service practices, principles, and techniques for dealing with the public in person and over the telephone regarding sensitive and/or confidential issues
  • Microsoft Office Suite including Excel, Word, Adobe Acrobat, and PowerPoint.
  • Detail-oriented and organized
  • Ability to work with a team, as well as independently motivated
  • At least 1-2 years relevant work experience
  • Flexible availability, able to work evenings and weekends to staff community events. This involvement is expected to be limited, but might be requested.
  • Valid California Drivers’ License*

*Events take place throughout San Mateo County; transportation and valid driver’s license required. Candidates may be required to work some evenings and weekends to staff community events.

DESIRED QUALIFICATIONS

  • A.A. or B.S. degree
  • Passion to help build our brand while building your career
  • Knowledge of San Mateo County and its communities
  • Bilingual Chinese or Spanish language skills a plus
  • Knowledge of energy/utility industry a plus

PHYSICAL AND WORKING CONDITIONS

ENVIRONMENT: Work is performed in a typical office setting with exposure to computer screens and at public events (fairs, meeting rooms, farmers’ markets, etc.) with moderate noise and will require some evening and weekend work. The noise level in the work environment is usually typical of an office environment and public events.

PHYSICAL: While performing the duties of this class, employees are regularly required to sit, walk, and stand; talk or hear, in person and by telephone; reach with hands and arms. Employees are occasionally required to walk, and stand for prolonged periods; stoop, bend, kneel and twist; and may lift up to 20 pounds. Employees must be able to communicate in person, in writing, and by telephone with Board members, management, co-workers, vendors, consultants, and with the public in face-to-face, one-on-one, and group settings.

SALARY AND BENEFITS

Compensation commensurate with experience. Also, benefits, paid vacation and holidays are included.

APPLICATION PROCESS

To apply for this exciting opportunity, please submit the items listed below in PDF format to hr@peninsulacleanenergy.com.

Application Materials:

  • Cover letter expressing interest in the position
  • Resume

Peninsula Clean Energy is an Equal Opportunity Employer.

Job Title:              Business Relationship Manager

Salary:                   Commensurate with experience

Job Type:              Full-Time

Location:               Redwood City, California

THE POSITION

The Business Relationship Manager works and acts as a strategic partner and energy advisor for Peninsula Clean Energy’s (PCE) largest commercial, industrial and municipal customers.  This position has responsibility for a wide range of customer service and community development matters including responding to customer inquiries, providing billing analysis, and presenting clean energy information and PCE programs to business and governmental agencies.

The Business Relationship Manager will serve as primary point of contact for these large commercial and industrial customers.  The Business Relationship Manager will develop strategic stakeholder alliances by understanding these customers’ most important business needs and economic drivers, determining how current or new PCE programs can assist these customers, and aligning solutions with the goals and objectives of PCE.  The Business Relationship Manager will also identify customer service gaps and serve as the trusted energy advisor for assigned accounts.  In addition, the Business Relationship Manager will work with the Customer Care team to handle service-related issues including resolving billing disputes, credits and collections issues, and metering issues, and providing energy cost analysis.  The Business Relationship Manager is expected to become an expert in PCE programs and to provide customers or other staff with technical explanations of PCE programs and billing mechanisms. To be effective, the Business Relationship Manager will also need to develop familiarity with PG&E programs and billing mechanisms and be able to analyze and explain usage and billing data for customers.

The Business Relationship Manager will also assist with outreach and community events directed at businesses within the PCE service territory, to both educate and build relationships with various groups. The Business Relationship Manager may be assigned with tasks related to the maintenance and implementation of various PCE customer programs.

The position does not supervise any subordinates but will require team leader responsibilities.

About Peninsula Clean Energy

Peninsula Clean Energy (PCE) is the community choice energy program (known as a “CCA”) for San Mateo County.  PCE’s customer base includes almost 300,000 accounts, serving a population of 765,000, with a total electrical load of almost 4 million megawatt-hours.  PCE is the fifth operating CCE in California and launched in October 2016.

PCE is the electricity provider for all electricity accounts in the 20 communities in San Mateo County (Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Foster City, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Portola Valley, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco, and Woodside) as well as the unincorporated county. The city councils of each city were unanimous in their support for joining PCE.

Duties and Responsibilities

  • Actively develop and maintain relationships with key personnel and decision makers among PCE’s C&I customers including the signing of long-term volume purchase agreements with PCE’s largest business customers
  • Develop strategic stakeholder alliances by understanding customers’ most important business needs and economic drivers and aligning them with the goals and objectives of PCE
  • Serve as trusted energy advisor to PCE’s largest and key accounts. Articulate PCE’s value proposition and solution offerings to all levels of customer organizations
  • Establish relationships with key decision makers in customer organizations. Active member of local trade and business associations. Leverage presence in trade organizations related to customers to monitor market/industry changes, address electric issues, and establish relationships with influential decision makers and thought leaders
  • Develop deep understanding of long-term needs of key customers in order to inform development of future PCE programs
  • Effectively explain PCE programs to customers and actively drive participation
  • Work with Customer Care team to explain utility bill details and charges and communicate billing information to customers, perform rate and cost comparisons for customers, provide support for escalated interactions from PCE call center representatives
  • Demonstrate technical aptitude and the ability to explain complex concepts to both technical and non-technical stakeholders
  • Attend, present, and network at conferences, community meetings and events as PCE spokesperson

QUALIFICATIONS

Experience/Education

  • Education and experience equivalent to a B.S. in business management, communications, marketing, engineering, finance or a related field AND a minimum of seven to ten (7 to 10) years of experience managing key accounts is required; experience with a utility, community choice energy program, or energy service provider is preferred.

Knowledge of:

  • The electric industry, including retail rates, net energy metering, energy efficiency, demand response and load shaping, power purchase agreements, energy storage, electric vehicles for fleets and/or company transportation, and other retail customer programs
  • Community Choice Aggregation (CCA) programs and the services PCE offers
  • The interaction between CCAs and investor-owned utilities
  • The impact of energy consumption and costs on business operations and development
  • Methods, operational characteristics, services, and activities necessary for successful business community outreach
  • Microsoft Excel, including familiarity with advanced features
  • Microsoft Office Suite, including Power Point and Word
  • CRM platforms

Ability to:

  • Take responsibility and work independently, as well as coordinate or participate in team efforts
  • Present complex energy topics to senior executives of large business customers and to municipal government audiences
  • Establish and maintain effective working relationships with supervisors, co-workers, customers, local community groups and organizations, and PCE Board members
  • Exercise sound judgment in applying appropriate policies and procedures
  • Demonstrate creative problem solving and commercial awareness
  • Demonstrate a high understanding of customer attitudes and needs and how customers make purchasing decisions (i.e., operational needs, financial/pay-back requirements, budgeting cycles, technological preferences and biases, etc.)
  • Understand qualitative and quantitative methodologies used to evaluate the technical, economic, and market feasibility of existing and new equipment and concepts; and understand PCE’s rates, tariff options, and programs
  • Communicate effectively both verbally (by phone and in-person) and in written form
  • Balance the management of projects to be completed quickly and efficiently while demonstrating patience and tact
  • Manage multiple priorities and quickly adapt to changing priorities in a fast paced, dynamic environment
  • Work occasional overtime or on weekends and evenings to support community events and meetings

Supervisory Responsibilities
No direct supervisory role anticipated at this time, but this could change as PCE grows over time.

APPLICATION PROCESS
Submit application materials to:

hr@peninsulacleanenergy.com with a subject line: “Business Relationship Manager: Your Name”

The application materials must include:
• Cover Letter
• Resume

Job Title:               Building Electrification Programs Manager

Salary:                   Commensurate with experience

Job Type:              Full-Time

Location:               Redwood City, California

Updated:               May 28, 2019

THE POSITION

The Building Electrification Programs Manager works under the direction of the Director of Energy Programs at Peninsula Clean Energy (PCE) and has responsibility for developing and implementing the strategy for energy programs within San Mateo County with an emphasis on existing building electrification and distributed energy load shaping. This is an exciting opportunity to drive innovation and greenhouse gas reductions. This person will play a major role in new program and partner development. Examples of programs include incentives and technical assistance to encourage building electrification, energy storage, load shaping as well as electric vehicle infrastructure.

More information is available below and at www.peninsulacleanenergy.com.

About Peninsula Clean Energy

Peninsula Clean Energy (PCE) is the community choice energy program (known as a “CCA”) for San Mateo County.  PCE’s customer base includes almost 300,000 accounts, serving a population of 765,000, with a total electrical load of almost 4 million megawatt-hours.  PCE is the fifth operating CCE in California and launched in October 2016.

PCE is the electricity provider for all electricity accounts in the 20 communities in San Mateo County (Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Foster City, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Portola Valley, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco, and Woodside) as well as the unincorporated county. The city councils of each city were unanimous in their support for joining PCE.

Duties and Responsibilities

This position requires strong collaboration skills to work with internal and external stakeholders of multiple levels. It also requires an understanding technical aspects of electric energy use, and ability to research and analyze associated data.  We are looking for someone who is highly organized, has strong attention to detail and able to manage activities across multiple projects. Specific responsibilities include:

  • Lead developing strategies and program implementation for local programs with an emphasis on building electrification and decarbonization. Additional potential areas include grid-responsive load shaping, demand-side energy management, storage, electric vehicle (EV) infrastructure and renewables. Includes evaluating program options, developing justifications for proposed strategies, and soliciting and taking input from stakeholders to refine strategies.
  • Develop and facilitate partnerships across private, public, non-profit and research sectors for program development and execution.
  • Develop and execute requests for proposals (RFPs) including defining objectives and evaluation criteria, coordinating with communications team for publication, evaluating proposals, and recommending awards.
  • Draft Board memos on program.
  • Support program management including development of contracts, assessing vendor budget and timelines, evaluating effectiveness and quality of work, recommending remedial actions when needed.
  • Develop timelines, manage deliverables and coordinate execution with internal and external stakeholders.
  • Work with subject matter experts on best-practices, guides, and workshops as required.
  • Serve as public spokesperson at events including developing talking points, external materials, speaking at events.
  • Provide input to program budget and staffing plans.
  • Supervise and direct interns.
  • Perform other duties as assigned.

QUALIFICATIONS

Required Qualifications:

  • BA/BS degree in engineering, environmental studies, business or other related fields.
  • A minimum of five-year’s experience in energy-related building science, program design and management, and energy efficiency or distributed renewables project implementation.
  • Expertise with building electrification and efficiency strategies and deployment.
  • Advanced capabilities in project management.
  • Demonstrated ability to develop and maintain complex partnerships.

Additional Preferred Qualifications:

  • Advanced degree or equivalent experience in building sciences, project management, environmental studies, or clean energy business.
  • Certifications in energy management or similar a significant plus.
  • Strong preference given to candidates that have Bay Area contacts in the municipal, utility, business and non-profit sectors in the areas of climate change, renewable energy, and energy efficiency.
  • Experience in grant development and fundraising.
  • Familiar with mission and goals of Peninsula Clean Energy.

Ability to:

  • Deliver excellent written products with strong logistical and quantitative analysis.
  • Deliver excellent public speaking across diverse audiences.
  • Exercise sound judgment, creative problem solving, effective dispute resolution, and commercial awareness.
  • Manage multiple priorities, meet deadlines, and quickly adapt to changing priorities in a fast-paced dynamic environment.
  • Take responsibility and work independently, as well as coordinate team efforts.
  • Be thorough and detail-oriented; demonstrate patience, tact, and courtesy.
  • Establish and maintain effective working relationships with persons encountered during the performance of duties.
  • Work as needed to attend evening and weekend meetings and presentations. Ability to travel throughout the region to attend meetings and functions.
  • Interact professionally and effectively with customers, commercial partners, PCE staff team, Citizens Advisory Committee, and Board of Directors.
  • Work with intermediate and advance MS Office functions, including Word, Excel, Outlook, and Powerpoint.
  • Work with tools including gantt charts and project management tools, CRMs and other advanced project tools.
  • Be part of a team of committed people.

Supervisory Responsibilities
No direct supervisory role anticipated at this time, but this could change as PCE grows over time.

APPLICATION PROCESS
Submit application materials to:

hr@peninsulacleanenergy.com with a subject line: “Program PM: Your Name”

The application materials must include:
• Cover Letter
• Resume
• Responses to the four Supplemental Questions listed below

Supplemental Questions

  1. Please describe how your education and experience have prepared you for this position, and how the position fits into your career goals and aspirations.
  2. Please provide an example of a new energy project you managed, including a description of the project itself and the steps you employed to effectively manage the project to successful implementation.
  3. Please describe your experience and knowledge of any of the technologies listed below. Also, please describe how one of these technologies could be utilized for an innovative energy program for PCE: building electrification such as heat pump water heaters, energy efficiency, EV charging, energy storage (behind-the-meter and/or in-front-of-the meter), demand response programs, and any other innovative energy technologies.
  4. In this position, you will be part of a small, but growing, team of professionals. Describe your experience working as part of a team and indicate how you add value to the team. If you have managed or supervised employees, please describe that experience as well.
Peninsula Clean Energy

Peninsula Clean Energy